Patients & Visitors


Program, service and physician listings for both campuses

Tobacco Free Policy

We are committed to providing a tobacco-free environment to support health and healing for our patients, family members, visitors, team members, physicians, and volunteers.

Guest Services

Our resource for patients and families to ensure your needs are being met.

Phone Directories

All numbers are direct dial numbers from outside the hospital. If calling from within the hospital, use the last four digits. *In the event of an emergency, please dial 3333 on any hospital phone.

UM UCMC Phone Directory

UM HMH Phone Directory

Inquire About a Patient

Any personal information about diagnosis and treatment must come from the patient or those people the patient has designated to receive it.

Patient Care Handbook  

All inpatients are provided with a plan of care packet during their stay with us. Download it here.

Nondiscrimination Policy

Click here to read the full policy statement.

Advance Directives

A standard sample of an advance directive is available for your use.  Download it here.

Support Groups

We offer many opportunities for patients to connect with others in support group settings.  See our calendar for support groups for the various schedules.

Social Media Policy

Click here for our Social Media Policy

To Share Concerns or Complaints

If, at any time during your stay, you have questions or concerns about your rights as a patient, or you wish to file a grievance, please do not hesitate to contact our Guest Services department; UM HMH 5618 or UM UCMC 2400. We want to assure you that you can contact these offices without fear of retaliation.
You may also contact the office of Health Care Quality, Department of Health and Mental Hygiene, 55 Wade Avenue, Bland Bryant Building, Catonsville, MD 21228, 1-877-402-8212. You may also contact the following organizations that regulate or accredit the hospitals; The Joint Commission 1-800-633-4227; Office for Civil Right  215-861-4441; or the US Food and Drug Administration 888-463-6332.

Protect your Children from Identity Theft

Did you know that kids' identities are 35 times more likely to be stolen than adults? Visit for tips on how you can help protect your child's future.