All numbers are direct dial numbers from outside the hospital. If calling from within the hospital, use the last four digits. *In the event of an emergency, please dial 3333 on any hospital phone.
UM UCMC Phone Directory
UM HMH Phone Directory
Inquire About a Patient
Any personal information about diagnosis and treatment must come from the patient or those people the patient has designated to receive it.
Patient Care Handbook
All inpatients are provided with a plan of care packet during their stay with us. Download it here.
Click here to read the full policy statement.
A standard sample of an advance directive is available for your use. Download it here.
Patient Safety and Quality
View our quality awards and accreditations here.
We offer many opportunities for patients to connect with others in support group settings. See our calendar for support groups for the various schedules.
Click here for our Social Media Policy
To Share Concerns or Complaints
If, at any time during your stay, you have questions or concerns about your rights as a patient, or you wish to file a grievance, please do not hesitate to contact our Guest Services department; UM HMH 5618 or UM UCMC 2400. We want to assure you that you can contact these offices without fear of retaliation.
You may also contact the office of Health Care Quality, Department of Health and Mental Hygiene, 55 Wade Avenue, Bland Bryant Building, Catonsville, MD 21228, 1-877-402-8212, www.dhmh.maryland.gov. You may also contact the following organizations that regulate or accredit the hospitals; The Joint Commission 1-800-633-4227; Office for Civil Right 215-861-4441; or the US Food and Drug Administration 888-463-6332.